04 Feb 2024
We booked the private tour due to 2 small kids. We could see in the discription on whats’s included, we saw it was a minivan so that would have been perfect - so with no hesitation we payed the extra cost.
Well.. it was not a minivan, but a regular car. We told the guide we had booked a minivan and it is stated through Tripadvisor. The guide said she would reach out to her boss, but nothing happened and for the rest of the trip, she said nothing. So we had to sit in a small car for 4,5 hours with small kids on our lap.
The driver and the guide was really good, so hopefully they will receive our refund for the minivan in tips from their boss. The guide knew a lot of things and seemed really kind hearted. The driver and the guide is the reason why this get’s 3 ‘stars’. The trip was overall really good, but we will not give a more positive review, since we booked something Else than we revieved. The trip also included ‘bike tour’(?) which we did not do either.
Do not book the private tour, if you expect a minivan - which is stated through Tripadvisor.