09 Jan 2023
Not impressed at all with this tour operator. Together with family friends, we booked 2 trips with this tour operator.
First, a 5 day/4 night cruise with this agency. Not only did we pay way more than all the other passengers onboard, we were also fleeced on the duration of the cruise. In reality, it was a 4 night/4 day cruise. It started very late on our day of arrival and ended at 8am on the final day. Despite the exceedingly high cost ($3k p.p.), we were required to pay an additional $30 for poor quality wetsuits. We asked Eduardo several times to let the boat know in advance of our food allergens, but to no avail.
Second, we had also booked a day trip with Eduardo, again, he didn't inform them of our allergies and the boat and service were very average.
Sadly, I would not recommend this agency to anyone looking for a cruise or a day trip in this otherwise extraordinarily beautiful archipelago.