09 Feb 2023
Carnival Cruises bought out Holland America and lowered the service standards to match Carnival. Service was very poor. Ports of call missed. Guests were herded like cattle. Service was poor and not as advertised. It was a terrible disappointment. (I had taken the same cruise in 2010 when it was still owned by Holland America and that was wonderful. Thus I had a point of comparison. Ship OOsterdam was dirty. Cruise definitely not as advertised. Never again!