19 Apr 2024
The daytime portion of this tour was great, although our guide was so soft-spoken that he was often difficult to hear or understand. Not just by me, but others said the same thing. He also had a tendency to walk and talk with most of us trailing behind. Yet, he did give some good information and we did see a nice selection of temples and sites. Pick up in the bus was timely, and the pacing was good. Plenty of water was provided, not just one or two bottles, but multiple bottles. When we return to the bus, the driver always had cold damp cloths for us. They even had umbrellas for shade when we were walking in open spaces. This alone would have warranted probably 4-5 stars. However, one other traveler and I signed up for the sunset tour, while the other travelers evidently just had the daytime tour. The poor planning comes in at this point. We finished the daytime tour about 2:45, at which time our guide intended to drop the two of us off outside of a hill upon which was supposedly a temple, but it was hidden in shrubberies. We were to hang out there for almost 3 hours, walk up the hill, see the sunset, walk back down the hill, and meet at a designated spot where a driver would come back to pick us up. Are you kidding me!!! They expected us to sit for almost 3 hours in the April heat, humidity, in the middle of almost nowhere!? After being told this, I declined the sunset portion and had myself delivered back to my hotel. I have done several tours with TripAdvisor - viator. I have been 100% satisfied with all of them, until this. Highly unprofessional! Very poor planning! And dreadful communication in never expressing any information that this was how the sunset tour operated. I would definitely not recommend this tour, or this company! I went on a temple tour the day before with a different company and it was extremely well orchestrated and planned. Choose a different company/tour!