20 Jan 2025
We were told that the pick up time is 9:00 and not 7:30. It is not acceptable to call me at 4:44 in the morning to change the pickup time. I am very unhappy and almost missed the pickup, luckily our hotel called me awake. No where on our tickets shows a pickup time of 7:30. This service is unacceptable and very unprofessional to call someone that early in the morning and to only then confirm our pickup time.
Ontop of that, the original tour I booked was not operating that day eventhough I paid for the trip in full beforehand
Atleast the driver took us to an alternative tour that we then did not have to pay for