Wandern am Vulkan Santa Ana (Privattour) am Coatepeque-See

Carlos our guide was great! Sadly, one of the group was really problematic - she didn't wake up on time, gave the wrong hotel address, so we had to delay our departure for 50 minutes. Later, she insisted on walking up to the summit even though she was overweight and very slow, so that we had to wait another 45 minutes to see whether she made it down the volcano. In fact, after waiting that long, the rest of the group (6 other people) had to leave her to get a very late lunch; it turned out that despite a curfew of 1 pm, she didn't get down until 3:30 pm, so that the rangers and police had to be alerted. Thank goodness she had her own car, so good riddance! There needs to be some procedure whereby one inconsiderate, selfish tourist who doesn't think of anybody else's welfare does not ruin the schedule for a bunch of everybody else in a group. That is NOT Carlos' fault - every person on your tours should sign a waiver so that if they're late for something, they are left to fend for themselves so they don't wind up wasting everybody elses' time. In our case, with 6 people, a total of over 9 man hours was wasted waiting for this problematic tourist - we could have spent it doing other things. FYI we didn't pay $90 each to wait around for 1 1/2 hours each. Luckily, because of Caro's enthusiasm and responsiveness, the tour was a success despite him having to deal with that terrible, selfish person in our group,. I hope the company will figure out how to keep such terrible people from impacting your tours.

???????? Qué experiencia tan maravillosa! De principio a fin, este tour fue espectacular. La atención de Francis para dar las recomendaciones para el tour fue la mejor. Josué es el mejor guía turístico del planeta: muy puntual, paciente, conoce mucho de la historia del Salvador, nos explicó datos curiosos, nos sentimos muy cómodos en todo el trayecto con él hasta llegar a la cima, nunca hubo prisa para disfrutar del paisaje, y además, es el mejor fotógrafo. Recomendadísimo en un 1000%. ???????? What a wonderful experience! From start to finish, this tour was spectacular. Francis' attention to give the recommendations for the tour was the best. Josué is the best tour guide on the planet: always on time, very patient, knows a lot about the history of El Salvador, explained curious facts, we felt very comfortable all the way with him until we reached the top, there was never a hurry to enjoy the scenery, and besides, he is the best photographer. Highly recommended 1000%.

I was very excited for this day trip and Francis was the best guide I could have asked for. He was punctual, mannerly, and spoke very good English as well. He was very knowledgeable about the terrain, the animals, the surrounding area, its history, and El Salvador in general. Francis is very fit and we made it up the volcano very quickly under his lead. Francis is very in tune with nature and he also takes the BEST photos. He knows the volcano well and he can get the best angle so that you can have pictures to cherish forever! He also knows the perfect spot for a picture with the lake in the background after the climb. The restaurant for lunch had a gorgeous view and was very relaxing after a hard climb. If Francis is your guide, you will not be disappointed!