17 Jul 2022
To be honest, i haven't known the Intrepid and its owner Wenceslaus Tarimo. He was referred to me by a common friend of a friend through whom i initiated the plan. W.Tarimo was always available on phone calls/messages to give full guidance about the trip, as i had known very little about it. He was polite and full of cooperation during the phone calls and also during pre-hike. He helped me in booking my local flight tickets and also in obtaining a Tanazania visa.
What else can i ask from a person whom i haven't met before???
This is customer service at its best. I was a solo-hiker by the way.
Now his team... they are awesome! They care! Every moment i meet a member of the team during the hike, they always check on me, my comfort etc which gave me more confidence. The two guides he had allotted for me Nuru & Allan are the best i should say. They are masters in their field. When it comes to mountains, they play it with ease...they know the terrain at the back of their hand (of course they have to) but this level of expertise is simply superb. The morale booster was on the sumit day, when both the guides ensure i touch the top of the mountain with ease is truly unforgettable. Kudos to them!
The support staff team (porters & chef) are equally strong pillars of the business. They are very kind. After reaching every next campsite, either of the team members would walk again to us to help by carrying our bags, providing drinking water was such a great gesture to see.
The hotel i was put up (Keys Hotel) is a decent place where you can see lot of tourists coming.
In a nutshell, i thoroughly enjoyed the trek. I am looking forward to another time touching the sumit through a different route but with the same team Intrepid!
Welldone Intrepid!!!