25 Mar 2023
Using Tripadvisor for a trip trip to Port Arthur Tasmania Australia. Reservations made online with confirmation email soon after however another email stated pending but nothing more than that remark. Email also stated three days required before final confirmation so I was confused to say the least. On the third day there was no confirmation And no email. To be on the safe side I purchased a ticket through another vendor 24 hours before I was supposed to leave on the Tripadvisor tour. Four hours before the alleged tour through Tripadvisor was to begin. I received an email that the tour was canceled!
Thankfully I had purchased a tour the night before.
Emails requests were not returned through Tripadvisor until the final email a few hours before the trip was to commence.
For this reason I will never use Tripadvisor for a tour!
On over 20 tours taken in three months time,in Asia and Australia, I had not one problem with any other tour!
Subsequently, I am spammed by TripAdvisor for tours of Australia some three weeks after I left the country and there seems to be no end in sight. They need to get their act together in my opinion.
Dr Rasmussen.