22 Apr 2023
Absolute disgrace of a company, please don’t use this and use the actual city’s bus tour which is a fraction of the price.
The staff spoke amazing English when they wanted to take my money yet when we made our complaint they said they don’t speak English, we witnessed a girl who looked rather sick and she was trying to get off the bus for maybe an hour the bus didn’t stop until we were at the end of the tour.
The girl was trying not to be sick in a bag until she got off she almost collapsed and they couldn’t have cared less as they had already taken their money, quite disgusting of them.
Most of the passengers on were trying to leave at the port which was not announced like most stops weren’t and the sound of the info was quite problematic the problem being I couldn’t here a bloody thing apart from some weird German wine bar music.
As we reached the end me and my wife then witnessed a confrontation with other passengers making the same points we did and then pretending they couldn’t speak English, to my absolute horror I then witnessed the bus driver spit at them as they walked away.
This company is absolutely disgraceful and should be avoided at all costs, use the local tour bus not this one