19 Apr 2024
I never write reviews, but I should've listened to the other reviews because my experience was appalling. They even fired my tour guide after I shared my experience with evidence, but were unwilling to compensate me for the tour the tour guide still convinced me to go on after arriving for pickup 2.5 hours late on my last full day in Costa Rica. I'm supposed to trust that the tour guide knows his way around better than me and my quick research, right? Wrong. It wasn't until I was stuck on this tour that I soon found out he knowingly lied to me multiple times. After that, as a young, solo, female traveler, I just needed to keep quiet until I made it back to my accommodations safely before reporting. This company had reasons to fire him long ago, but didn't until after I reported. They do not know how to hire their tour guides and do not know how to treat their customers.