Juan was a wonderful guide, knowledgeable, thoughtful, helpful, honest, and kind. The tour was beautiful, lunch was delicious, and we had a beautiful day which could not have been better.
A9151SQjackiea
24 Mar 2026
This was our second adventure with our private guide Arturo and his driver Hugo. We enjoy the private and professional experience, for us well worth the money. Arturo is so knowledgeable and makes each experience a wonderful learning and memorable event. We highly recommend the company ????
tammybM7984UX
04 Mar 2026
Our family of five had the absolute pleasure of booking two private tours with Absolute Adventure Mexico during our February holiday in Cancun, and it was truly one of the highlights of our trip.
Our first excursion was scheduled to be a half-day reef snorkeling tour in Puerto Morelos, but due to high winds the port authority closed the reef that morning. Instead of cancelling, the tour operator immediately offered flexible options and allowed us to switch days, giving us the opportunity to do our Tulum tour first and hopefully reschedule the reef snorkeling later in the week. We really appreciated how proactive and accommodating they were.
That day, we explored the beautiful ruins of Tulum and swam in two incredible cenotes with our guide, Arturo. He was absolutely amazing with our family — especially our three daughters. One of our daughters had just completed a Grade 11 history course and learned a little bit about Mayan culture, and Arturo encouraged her to share what she knew as we walked through the ruins. He made the experience interactive, educational, and fun, mixing history with humor in a way that kept everyone engaged.
Although the tour was originally supposed to include swimming with sea turtles, the winds made that unsafe. The company offered us an additional cenote instead, and we were so glad they did. Swimming in the cenotes was unforgettable — learning about the vegetation and fish in one, and then exploring stalagmites and stalactites in the other (Dos Ojos). Arturo guided us through caves and even into a dark bat cave that attracts many cave divers. He spoke with our oldest daughter about lichen (she’s majoring in biology), and gently reassured our youngest daughter as we navigated some narrow cave passages. His knowledge, patience, and warmth made the entire experience both exciting and comfortable.
We wrapped up the day with lunch at a local restaurant, still chatting about everything we had seen and learned. It was truly a memorable and meaningful family experience.
Later in the week — despite continued windy conditions — we were lucky enough to get out for our private reef snorkeling tour in Puerto Morelos with our second guide, Joshua. The town was buzzing with activity due to a local swimming event, and there were plenty of other tour groups around. Joshua did a fantastic job keeping us together and organized as we navigated to the boat and out to the reef.
Snorkeling over the reef was absolutely incredible. We saw a sleeping nurse shark, several barracudas, and countless colorful fish. The highlight for me was floating above a sea turtle — a moment I will never forget. Having already snorkeled in the cenotes earlier in the week helped us feel very comfortable and confident in the water.
Both tours reinforced the value of booking private experiences. Having full access to our guides allowed us to move at our own pace, ask questions, focus on what interested us most, and truly connect as a family. Everything was seamless — from resort pick-up and drop-off to having all equipment ready for us.
The guides were friendly, knowledgeable, professional, and genuinely passionate about what they do. We highly recommend this company to any family looking for a personalized, educational, and unforgettable adventure in Cancun. We would book with them again in a heartbeat!