I booked this tour through another site that did not have these revies available. I wish I had taken the time to find the reviews on trip advisor and I would not have booked this. First, there is no clear communication from him, so you really don't know what times you will be picked up, till you reach out. This company subcontracts the tours to other companies, so except for the balloon you will not get the complete experience. If you have the time, do it separte you will be better off. The baloon ride company was great, no issues with them. The group was also good., The second tourthat his company outsourced to, was also good, the group was lovely and diversed, which also made it a blast. The worst part, I didn't get to complete that tour with that group. I was split out during one of the stops (didn't get to say bye), and put in a Uber/taxi alone to another location to an ATV place and another group, whom I spent no time with. The group was also a group from India, I pretty much arrived when they were ready to leave. When i arrived I was asked if I wanted a driver, I said sure figured it would be a faster ride, but had no issues going on my own. From past experiences, that is how it goes. Not this time, We got 10 minutes in and at the first stop. a few minutes in a see two more people come to the group, and he is now litterally asking people (inexperienced and people who I don't know) to take me. Not at all discussing it with me. In this amount of time he could have asked me and brought another ATV for me to ride, instead of me ruining someone elses experience and my own as well. That person who I sat behind was pissed and i was totally embarrased. (also mind you she almost ran into people twice) . I was more pissed to find out that the person who was taking the ride from me was a non -paying friend of the tour guide, and the other firl was with the other tour guide of the group. It ruined my whole experiende.
I called this tour operater, the next day. Frankly because I was pissed and didn't want to say the wrong thing. Defensive mode was an understatement, it was a lot of I should have called (in middle of an ATV ride, sure). I shouldn't have had a private driver it is an extra fee (but he asked, if he didn't want to he shouldn't have asked). He now has to contact them to get there side,(sure, he is going to say he brought a non paying person on a tour). Apparently, I should know a lot about this guy's business, when I didn't even know the times). I've written this off as a loss/donation , he might think he got away with something. Since it has been 2 days and I've heard nothing.
Great day with an excellent tour guide. Unfortunately our hot air balloon ride was cancelled due to no fault of this tour but because the Aviation Administration deemed it was too windy for the balloons to fly that day. Bummer but we didn't let that deter us from having a fun tour. We had a great time at the Open air museum. The tour guide even shook the branches of the trees there and gave us the delicious fruit that fell off to try. Visiting the caves that people used to live in was amazing.
The tour stopped at a couple other scenic places and we to to see a pottery demonstration in Avanos which was very cool too. Then the tour guide dropped us off at the ATV company where we had the most fun that day driving along the mountains and valleys and even stopping for about 20 minutes to enjoy the views and get a cool drink. Very fun day.