25 Apr 2023
I waited a while to write this, because it was a wretched experience, but I wanted to be fair. The truth is that there was no additional value in this. The digital guide was pretty useless, and the audio guide was completely worthless. We had to retrieve these tickets from their office blocks from the Uffizi, and because it was a download on our cellphone we had no ability to play it as we were not told to bring our own headphones. They suggested we just play it out loud which, apart from being rude, is completely impractical in the crowds.
Apart from that, the information we could have most used was about the layout of the museum and the fact you're forced to start at the top. Please, wait for the elevator. If you bypass it, there's 5 flights of marble steps and no way to escape. We felt like cattle.