13 Aug 2022
We brought our viator printout to the person letting cats into 17 mile drive in Carmel by the sea. They told us it was a bus tour and we had to go to the bus tour place to ride with them. This was not true because we bought a self guided tour and we were supposed to use them app we downloaded to hear our tour. So they had us turn around and exit. So we never used the tickets we bought and didn't get to go on the 17 mile drive.