Warner Bros Studio Tour London - The Making of Harry Potter mit Abholung vom Hotel

We had this tour of Harry Potter booked for pick up at 8:30 am with private transportation. The driver arrived at 8:20 am and we came downstairs to find our transportation was shared and there were additional guests to pick up who were 30 minutes away. We are all over 6 feet tall and can’t sit in the back row and need space, so we booked a private transport so we would be comfortable. We told the driver we wanted to take an Uber when he picked up the guests after us. He informed us that he had to get to the studios to give us the tickets and didn’t have them with him to give to us. You don’t get the tickets when you book. You have to arrive with your transport and get them via the driver. We were stuck there for the duration of the trip. This was not communicated in the description of the tour with private transportation. We were not told it was a shared driver. We were told to be ready at 8:30 am, but we did not get on the road until 9 am. The tickets for admission were 10-10:30 am and that was also not in the description. The driver driver 80 mph the entire trip and almost crashed or hit another vehicle several times. It was terrifying. We did not travel home with the group and instead paid for an Uber ride back to the hotel. I will 100% NOT recommend this tour to anyone. The studio tour was amazing! But, do not book the tour with private transport unless you want to share the ride, arrive late, and have a nail biting 60+ minute drive to the studios. I would give studio tour 5⭐️, but the transport and communication 0 ⭐️

The hotel pickup driver was very nice, but went to a side entrance instead of the lobby entrance. The delivery driver was good but wanted everyone to be dropped off at one location, but delivered everyone back to their respective hotels. The Universal sets were great, a true Harry Potter experience, worth the time and money.

Buchen Sie dieses Erlebnis nicht mit diesem Betreiber, da sie kein Mitgefühl haben, Anfang April für die Osterwoche gebucht, aber aus Versehen für Mai gebucht, buchstäblich 2 Minuten nach und mehr als einen Monat im Voraus versucht zu ändern oder wenn der Betreiber eine Alternative, wenn auch kein Mitgefühl bieten kann. Keine Rückerstattung, nichts. Ich bin mir sicher, dass diese Erfahrung erstaunlich ist, aber wenn Sie sich nicht 1001 % sicher sind, mit Ihren Plänen, ich bin sicher, es gibt Alternativen zu buchen! ! ! Ich habe mit Viator mehrmals in Ägypten, Mexiko, Frankreich, London gebucht, obwohl die Unterstützung von ihnen schrecklich war (wenn etwas schief geht IHR PROBLEM) wieder buchen mit jemand anderem gibt es eine Menge, ich habe den Fehler gemacht und dachte Loyalität bedeutet etwas