24 Aug 2022
this was terrible. I booked through Simon a in April. I asked him if he would offer me the same refund of cancellation (24 hours ahead). He said he would honor it. My flight got cancelled and I emailed him 5 days before to cancel my trip. He told me at first I wasn't entitled to a refund. When I showed him our email exchange, he said he would get me the money as soon as he could get it. He just needed one other person to book the trip. Two months later and multiple emails he still hasn't gotten my money back (even though other people have booked his tour, one even wrote a review after I was supposed to take my trip). I had to reverse the credit card charge. Simon is a fraud and is not to be trusted.