Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Tulum is one of the most important archaeological zones in the state of Quintana Roo since it is the only site that faces the Caribbean Sea. In ancient times it had the name Zama which means dawn, and its current name, Tulum, means enclosure or wall.
For the Mayans, this city was the main center of the sea and land commerce in the area. Nowadays, it captivates everyone who visits it. This Mayan city was built on a cliff from which you can see the turquoise tones of the Caribbean Sea in all its splendor.
It has more than 60 restored temples, El Castillo is the main building of the archaeological zone of Tulum, which is the most photographed site in the Riviera Maya, due to its peculiar location on the cliff. The Mayan city is surrounded by walls, each one symbolizing one of the elements: earth, water, air, and fire. The reef in front of the coast forms the fourth wall and which made Tulum practically inaccessible.
Tulum Archaeological Site, Tulum, Quintana Roo, Mexico Explore Tulum, one of the major Mayan Cities. Admire the architectonic and natural beauty. The Temple of the fresh paintings stands out thanks to the quality of its wall paintings which represents the life of the Mayans and their deities.
Of course, you will also admire the emblematic building known as El Castillo, mainly used for religious rituals and as a lighthouse for Mayan merchant ships sailing along the coast of the Yucatan Peninsula.
Suitable for all physical fitness levels
Wear comfortable shoes and clothing
Bring cash as you will have to pay the government tax of 60 MXN upon arrival at the Archeological Site (there are no card payment terminals onsite).
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Brent J
28 May 2023
The tour company vs the site company are separate entities. The site company didn’t recognize the vouchers we had, demanded that we get tickets from the both. We literally walked back and forth for an hour and still didn’t get into the site. We were very furious and customer service once we got in touch with them said that we we’re basically s.o.l and there nothing that they can do about it, not even a voucher for the next day. Never again will we do business with that tour group.
H2162VLelisal
13 May 2023
**DO NOT PURCHASE THESE TICKETS**
The site itself was nice to see however, actually getting to it was a nightmare and cost triple the price advertised in the end!
The staff members on site were really rude and the tickets purchased online were NOT VALID so we had to purchase tickets on site to allow us in.
I’d advise taking Mexican Pesos for the tax as change will not be provided if you give them USD. The same applies for the tickets to enter the site.
Upon raising the issue with the ticket provider regarding the entry tickets they provided not being valid, they have refused to give us a refund.
Don’t waste your time/money on these tickets!
H1734SKhannahb
03 Apr 2023
This company offer should be removed from Tripadvisor. The previous commentators are right. YOU DON'T NEED TO BUY A SKIP THE LINE TICKET. JUST GO TO THE BOOTH. NOBODY UNDERSTOOD THIS TICKET AND I HAD TO BUY AGAIN. (90 PASOS)
THIS IS SUCH A WASTE OF MONEY AND A SCAM. THE LINE WAS SO SHORT IT WOULD ONLY TAKE A FEW MINUTES TO WAIT EVEN ON A BUSY TOURISTY TIME.
This tour in
Tulum
is organized by
Amigo Tours Mexico
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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