01 Jul 2025
On the final day, after hours in the desert heat, we were packed into a van with no windows and a broken air conditioner for a grueling 8-hour ride back — under 45°C (113°F) heat. It was unbearable. The van was completely full — including a 72-year-old woman who had to endure the heat and discomfort with zero support.
When we raised our concerns, the response was shocking: “It’s normal.”
No solution. No apology. No refund. Nothing. Just complete indifference.
What should have been the end of a magical experience turned into physical exhaustion and disappointment.
Do not book anything with this company. There are many other operators offering the same route with more responsibility and care. Trust me — it’s not worth the risk.