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911 Ground Zero Tour & Museum Preferred Access

icon 4 hours Mobile ticket Free Cancellation
Tickets from € 125.09

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[Best Valued 4-Hour Experience] Join us on a tour of the World Trade Center Complex, covering the events of September 11, 2001. This experience is a celebration honoring the heroes and the survivors of “Stairwell B." Trace the path taken by the firefighters and learn how some withstood the collapse of a 110-story tower. Using historical photos of the attacks, this experience will chronicle the events of that day. You'll be astonished by the bravery of these First Responders. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “911 Surfer”, who rode down with 88 stories of imploding debris. Finishing at the Memorial Plaza, you'll learn how the new World Trade Center Complex was designed and constructed. This is the definitive Ground Zero experience. Skip the Ticket Line access into the Official September 11th Museum is included, all guests must still check through security. The museum is a self-guided experience.
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  • Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.
  • All Fees and Taxes
  • 9/11 Museum Enhanced Access
  • Gratuities are welcomed and appreciated.
Departure Point

20 Dey St, New York, NY 10007, USA This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.

Return Details

180 Greenwich St, New York, NY 10007, USA This tour ends inside the 9/11 Memorial.

  • The Oculus, New York City, New York, United States
    The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
    5 minutes
  • New York, NY 10006, USA
    There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.
    40 minutes
  • Brookfield Place, New York City, New York, United States
    The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
    45 minutes
  • Winter Garden, New York City, New York, United States
    Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
    15 minutes
  • World Trade Center, New York, NY, USA
    Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
    15 minutes
  • The National 9/11 Memorial & Museum, New York City, New York, United States
    Before entering the 911 Memorial Museum, your guide will give you pointers and highlights of the museum. This will help you to optimize your visit. The museum is self-guided allowing one to explore at their own pace. There are multiple artifacts and first person videos from survivors and rescuers. This package includes "Skip the Ticket Line" access.
    120 minutes
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Well organized
  • This tour is copyrighted
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, cancel at least 24 hours before the scheduled departure time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
Lisa_M
28 Apr 2023
Chris was a great guide. Highly recommend him. Respectful, funny and takes great photos! Really appreciated him sharing his personal experience and respected by all the staff at the memorial
Michael_G
24 Apr 2023
The most memorable part of our tour was visiting the memorial and the survivors tree. It was a very moving experience.
GoEurope
23 Apr 2023
Our tour guide did a terrific job of giving us a great overview of the 911 Memorial Complex. His personal experience and memories of actually being only a few miles away from Ground Zero when the attacks happened was particularly poignant. Excellent!
This tour in New York is organized by Thermo Sage, Inc

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We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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