11 Aug 2024
I had booked rafting which was changed to river hike/canyon exploration. It was super cool even though it wasn't what was ordered. I would say, however, that there is a lack of better communication. We didn't really know what was going to happen and where we were going and the like. In addition, we were told by the guides that we should not take our phones on the trip for photos as they would take and share with everyone for free. However, we were not informed about how we would receive the photos and as two days had passed and we had still not received the photos I tried to contact them myself. I tried for over a week to get the pictures and wrote with three different employees, but ended up not getting the pictures as they took responsibility and found+sended them. I think that's really regrettable.