30 May 2021
Paid for the Algarve boat and BBQ experience. The address we were given was 2k away from the actual office to check in. Instructions said check in opens 30mins before departure. By the time we got there we were 4 minutes late and were denied boarding. The women at the counter blamed us even though we had the wrong address. Apparently everyone else made it there on time….. refused a refund and the lady was extremely rude and un cooperative. Please steer well clear of this company there are plenty of other amazing tour operators out here.