28 Aug 2025
The tour was well organized, as the driver picked us up at the cruise ship terminal in Kiel and drove us to Hamburg, where we picked up the tour guide, Brent. Brent was informative, patient and made the day interesting. The pace of the tour was very good. We enjoyed seeing the highlights of the city, and the free time was welcome for tasting some of Hamburg's food, German beer (at a huge beer hall recommended by Brent) and shopping for souvenirs. So the tour passed with flying colors! I have a suggestion and a complaint though. First, we did not know when Brent was leaving the tour in Hamburg, as both we and other couples had intended to tip him. But one minute he was there and the next he was gone... Regarding my complaint, the bus driver had smoked cigarettes inside the bus before picking up the group, and the smoke and odor were evident when we boarded. Several passengers had to get off the bus to get some air and others commented that they could not breathe.