15 Mar 2023
We booked a private trip for our group of six because we only had one day in La Paz and wanted to visit Lake Titicaca and learn a bit about local culture. Our guide Alvaro was excellent and provided a good experience, even though it was not one of the popular tours. The problem was with the tour agency "Joker Expedition". Without informing us, they arbitrarily decided to start the trip at 10 am instead of the 9 am time promised by Viator. Then they delayed another hour, supposedly due to traffic and car problems. Our impression was that Joker Expedition was not well organized and run. They failed to contact us about the revised start time, and waited until we contacted them about the delay. This was a very expensive trip, where an on-time start would have made all the difference. We don't recommend contracting with Joker Expedition in the future.