15 Oct 2022
The tour guide, Gus took a group on a boat tour that was not planned, it was a friend of his. We wanted to see St. Andrews Duomo and chose to stay and tour the Duomo. We were told to be at the statue in front of the Duomo at 1:00 pm. we were there at 12:50 and waited until 1:25 and no one came. we grabbed a bite to eat and walked up the hill in the town. We were also told to meet at 3:00 pm, behind that statue where the bus dropped us off. We were there at 2:30 and waited until 3:20 pm and not one showed up. We thus realized the tour bus had abandoned us! We are from the USA and didn't appreciate being left. Finally, after composing ourselves, we realized we needed to catch a bus back to Sorrento. As we approached the ticket stand, we realized we could take the last boat ride back to Sorrento at 4:35. We were able to get tickets and get on the boat. It was our 26th Wedding Anniversary and we had dinner reservations at 7:00 pm at the hotel we were staying in the Imperial Hotel Tramontano. We got to our hotel at t6:45 pm and had 10 minutes to get changed and refreshed. We did make it to dinner on time. We had to pay another $E17.50 each for tickets to get back to Sorrento, We would appreciate refund of our tickets and reimbursement of the $E35.00 for the boat ride. This tour left a horrible impression of your service,