23 Oct 2019
We needed to hire a company to drive us on our self-planned four day trip to Petra, Wadi Rum and the Dead Sea. We decided to contact Jordan Day Tours because of their excellent reviews on TA. We emailed the owner Omran Brkawi our itinerary and he responded quickly that he could accommodate our trip. His price for the trip was reasonable for what our trip entailed. Omran promptly answered our questions regarding several changes that we made.
Our plane landed late in Jordan due to a dust storm. Orman had previously texted me the name of our driver and that he would be waiting for us. As promised, our driver, Alla Al Deen was waiting for us. This is our second trip to Jordan and though it is a safe country it is good to know that the company is dependable.
During our trip, Alla Al Deen was always on time. He was friendly and always concerned about our welfare. We all had a good time joking with him. He is only supposed to be a driver but he gave us a great tour of the region and its people. When we return to visit Jordan we will definitely request him.
We were supposed to book a jeep tour through our tent resort at Wadi Rum. Don't do it. Let Omran book it for you as he has many contacts for this and other tours. He saved us over $300. Omran will tell you what a fair price is for tours. During the trip, Omran constantly kept in contact with us asking if things were going well or if we needed anything. I do not think the man sleeps as he answered my questions early in the morning. To add to this he also has a great sense of humor. We were both upset that we could not meet each other.
When you travel to a foreign country you want a company that is trustworthy, reliable and has excellent customer service. Also being a retired law enforcement officer my family and I felt completely safe in the hands of Jordan Day Tour. Highly recommended.