06 Apr 2024
Guide had not done a tour since before Covid! Never got to see the underground because he did not know how to get to it. We wasted a half hour to forty five minutes while he tried to figure out what lines we were supposed to be in for the rest of the coliseum. Did most of the Forum tour from outside looking in and only saw a small piece of it because he didn’t know how to “skip the line” there also. They reimbursed a small piece of the cost but should have refunded the full amount. Paid for a premium tour. Was thoroughly disappointed. Please avoid Tours of Rome.