22 Sep 2025
Worst experience with a tour operator ever.
In lead up to our tour I got daily emails advising of forthcoming tour however at no stage did your company mention the fact that to get actual entry tickets I needed to download What’s App as well as need to collect audio equipment at an external address outside the venue. After nearly 1 hour of assistance from a venue staff member we eventually were able to download entry tickets however as we then entered, we were unable to exit to get audio equipment hence a very disappointing tour to say the least.
Absolute nightmare of a company to deal with .