4-Day Trip to Mendoza by Air from Buenos Aires

The package was a great deal! The individual services provided were excellent. However the documentation provided from Viator was terrible. We received only an emailed “coupon” for the package. This contained no helpful information on accessing services such as airline boarding passes, transfer contacts, tour contacts, etc. We arrived the local airport with no way to get boarding passes. Wandered around airport asking various people how we could get boarding passes because Viatour never gave instructions. Airline staff suggested getting booking code. Had to repeatedly contact Viatour to get airline booking code which caused stress. Once at destination, everything was fantastic! Airport driver identified himself clearly. Hotel staff was the best! Tours were fantastic! But we still didn’t have any contact information or specific instructions on how to access service providers. But each local service provider eventually contacted our hotel who in turn helped us be ready at the right place and time. So in summary, ask all your questions well ahead and try to anticipate the documentation normally needed for travel since it isn’t automatically provided by Viatour.

Saindo de Curitiba o vôo para Buenos Aires com destino Mendoza foi tranquilo e sem transtornos, serviço de bordo eficiente e cortês, Aerolineas Argentinas atenderam com folga as expectativas.