07 Apr 2025
We did a 1/2 day private city tour for our family of four with two teenagers. The tour itself was fantastic and a great way to get introduced to the history and neighborhoods of Buenos Aires. Our tour guide, Matias, was extremely knowledgeable and set a great agenda for our tour. I gave this less than five stars because the communication with the agency was pretty terrible. After booking through Tripadvisor, we got the Tripadvisor confirmation and then had no further communication from the agency even after sending several email and WhatsApp messages and calling the listed number. The agency appears to work with independent guides and no one responds to the listed phone number. We weren't sure whether our tour was happening right up until the point where our guide and shuttle arrived at the hotel; we were about to give up on it. Once we were on tour, though, it was great.