21 Oct 2022
We had a BIG problem at the beginning of the trip. No one arrived at the hotel to take us to the local airport at 2:30 am in the morning. We finally hired a cab and worried the 3-hour plane ride no one would be at the other end. We did What's Up to contact the agency and no one responded. Sabrina was at the other end to pick us up thankfully. The town itself is delightful and we wanted to stop on the return to the airport but she didn't want to spend the time and we had plenty before our flight. The glaciers are amazing to watch and we even saw it calve. The boat spent an hour on the water in front of the glacier. We were so fortunate with the weather, but I'd definitely be prepared for extreme winds and cold with appropriate attire. She explained about Patagonia and the flora and fauna. I would not do this trip in a day with the hours Signature Tours gave. The day was exhausting as we didn't return to the hotel until almost midnight. They did refund the money to the airport and gave wine to apologize. I was happy I could speak Spanish as it would have been quite difficult to navigate the taxi and airport without it. For the money we paid it shouldn't have happened. IF using this tour agency watch the hours of the flights as there were better times and that they respond with the name of the driver.