12 Apr 2025
The tour operator did not turn up at the appointed time and location, leaving us completely in the lurch. They also failed to answer our calls or reply to voice messages. This tour was one of the main reasons why we visited Armenia so the failure of this operator almost ruined our entire holiday!! Thankfully we managed to find a reliable local agent, Yerani Travel, who put a package together for us at the very last minute to salvage our day and our trip. Viator customer services were also very helpful in obtaining a refund.