21 Mar 2025
Surprisingly was great but i am not happy with trip advisor the way they deal with my problem on Palm Island. I paid 470 canadian dollars and I could not use the place because was no place to sit and enjoy. The cruise ship took over and the staff we're not helpful. We talked to trip advisor about the matter and my answer was you registered at 10.30. Yes we got our bracelet but when we got to the island was 10.45 and we could not find any spot close to the water so we didn't have a choice other to come back to hotel. We didn't use any od the dacilities that were included.like open bar and open food. My question is why trip advisor doesn't care. Now i am disputing this with my visa and will never book anything through trip advisor. Is not right to be charged .