27 Jul 2025
I never leave bad reviews but hope I can save other families! We have done many excursions on many different islands and this was by far the worst one we have ever done. From the minute we arrived, Captain Juan Carlos was rude, disrespectful, and honestly quite scary. We walked on eggshells the entire trip and spent most of it in silence. Our “fishing” part of our trip included only reeling it in and then it was quickly taken over and shoved in a cooler. We caught 6 fish in four hours. When preparing it for us to take back to grill, the mate indicated half of the fish is for the boat so he would not give it all to us. Our children are scarred from this experience and incredibly disappointed with the lack of fishing.
We have loved every Aruba experience thus far but this most definitely was the exception. Very little actual fishing occurs, you are treated absolutely horribly, and then feel guilty when you request what you caught. At the end when requesting a tip was the only time captain Juan was somewhat personable.
I disregarded a few bad viatar reviews I read but clearly I should have listened. I hope this info finds the right person so some changes can be made. This is not how Aruba does business