12 Apr 2023
I booked a 9 day Nile holiday through Century Travel in Cyprus because it was recommended. The flight timings were excellent and the recommended boat seemed very good. After booking our flights were changed with a 7 hr stopover in Cairo and about 8 days before departing the boat was changed.
The Sonesta St George Hotel is supposedly 5-star but we found the rooms to be very dated indeed and the food was very poor. On boarding the Sonesta St George cruise boat the surroundings were lavish and staff attentive. The cabin however was dated and bathroom dirty - see pictures below. The public areas were lovely but it was a back to back cruise, that is Luxor to Aswan and then back to Luxor. The standard definitely dropped on the return leg e.g. dirty cutlery the last night.
The most disappointing thing was the reaction by Century Travel. They could not accept that the holiday package was not up to standard - in fact they blamed everything on the in-country agent. I shall not be booking through Century Travel again and do not recommend this holiday at all.