13 Oct 2025
This was excellent from start to finish. The company messaged the day before with our pick up time and location which was only 2 minutes away from where we were staying; our driver arrived exactly on time next day and was very polite and courteous. He reminded us we all needed our passports or ID. We had a mini bus for the hour and a half drive and he was happy to answer questions on the way.
When we arrived, we were given our tickets and shown where to queue. Be prepared to queue - we went on a Saturday and the queue was long but manageable. Our driver helped us through the security checks and made sure we knew where we were going before he left.
The tour was better than I expected - our guide was a historian and very knowledgeable. I learned so much and she spoke in such a calm and respectful way about the awful things that happened.
We had preordered the lunch which is worth doing and then our driver transferred us to Birkenau where we were met by the same tour guide for the second half of the tour. Then we were met by the driver and taken back to where we were picked up.
It was very well organised and a very interesting experience. I would recommend to anyone who feels as I did that you should go and pay respects to the millions of people who died there.