13 Sep 2022
Our tour was scheduled for 2 pm and the agency sent us someone at 3:30 pm. No one came to pick us up and the whole tour was done by foot. It consisted basically in going up the garden then back down to the harbour front. No visit of Monte Brasil, Palace of The Captains, Igreja da misericórdia, no Câmara municipal, no Forno pastelaria. The guide did offer some interesting insights and comments but it was actually a Monday and an island holiday so everything was closed. All she could do was stand in front of the monuments and give details about places we were advised to visit afterwards. No compensation was offered for the delay or the closed places and we paid the full price (40 €) for a simple walk in front of a closed city. I do not recommend this tour or this agency.