19 Apr 2024
NIGHTMARE! You want to ruin your vacation? Book with this company. This was my daughter’s birthday gift since she wanted to swim with sharks in Compass Kay. Paid month in advance. We arrived at 7:30am in the marina, office closed. When we reached out, got a text message saying they don’t offer that excursion even though we book it in their website. Ended up booking directly with Atlantis Hotel for the same price but the money we paid Daddy Tours will be on hold for at least 30 days. Owner is extremely rude! Didn’t even apologize, on the contrary, extremely rude and hostile! Don’t know how Trip Advisor recommends this company.