12 Aug 2022
I was slightly wary initially of booking with a foreign tour company entirely over email without some of the UK protections eg ABTA; I need not have worried! The whole trip ran really smoothly. Everything was in place, excellent itinerary and fantastic local guides. Hotels were very good, internal flights were straightforward too. This trip really gives you an overall feeling forThailand and its history and culture. We had an extra day in Chang Mai and one less day in Phuket which worked fine for us, though with hindsight we should just have added an extra day to the whole holiday! I was especially impressed that the elephant sanctuary we visited, Elephant Nature Park, was genuine and fully ethical, no washing or riding these gorgeous animals. Be warned, not all are despite their advertising blurb!
Finally, customer service from Agate was superb, all email queries were answered quickly and effectively.
Overall, highly recommended. We shall certainly use their services again.