13 Feb 2025
Booked trip easily through Viatour. Collected from Bangkok on time and all arrangements went very smoothly until our train ride on day 2 and return trip with our guide to Bangkok.
The guide who we met at Kanchanaburi restaurant to take us to Resotel was brilliant - friendly, attentive and informative. He was very helpful and caring with us when getting in/out of the longtail boats. On day 2 he was excellent when taking us around the Mon village. We learnt much about village life. His name is Ka (nit sure of spelling).
Our guide to and from Bangkok was NOT impressive. His presentation on the bus was poor. It was not helped by bus microphone being distorted. When our Train was delayed on day 2 , he did not keep our group updated as to what was happening. We learnt about the delay from other guides with other groups. Once on the train, he looked at his phone and fell asleep. Other guides were pointing things out, scenery and landmarks.
If it hadn’t been for him we would have given this experience 5 * but he he really spoilt the experience and let the company down.