17 Aug 2025
We were booked for the Girona tour and we didn't know it was cancelled. The ladies as mentioned in several reviews in Get Your Guide are extremely rude. Always saying they don't know ask someone else. A small girl w blonde hair was shouting and being intensely rude. After being rude to me, she started talking badly about me to her colleague in Spanish thinking I didn't understand. When I told her I understood, she said she didnt care.
She even called a security to threaten me. I have read several reviews about these ladies in Get Your Guide and I watched them shouting at several customers. She didn't stop until her colleagues told her to. Never apologized after. However, our tour guides Valeria and her colleague were great. The tour was very organised. We learned a lot from her and enjoyed seeing Montserrat.