950mariajulianaa
15 Jan 2026
Fue una gran experiencia, lo único es que no tenía presente era el desfile de reyes, así que el servicio fue hasta las 3pm por cierre de vías, y sólo era por 24 horas el servicio que tomé, así que perdimos varias horas de uso. De resto la gente muy amable y recomiendo hacerlo en una época que no sea tan fría
Please note: If you wear CIC (completely-in-canal) or ITE (in-the-ear) hearing aids, the earphones provided will not fit in your ears over your hearing aids, and you won't be able to hear the tour guide's narration at all. I learned this too late, after I'd already boarded the bus and was told that over-the-earphones were not available. As I had nowhere to safely store my digital hearing aids (I could not take a chance in damaging my delicate, $5,000 hearing aids by having them "swim free" in my backpack) while on the bus, I had to forgo this tour. I was so disappointed. I'd taken the "Petit Train" tour in Perpignan, France, only a few days before, and that company had the two different kinds of earphones (in-the-ear and over-the-ear) available, as has every other bus or train company that I've ever booked. To make matters worse, the tour guide on the bus told me that over-the-ear earphones were, indeed, available on the other route (there are two routes), so, I spent additional money for an Uber to take me to the starting point of that other route. Once I was there, the tour guide of that bus told me that that what the first tour guide had told me just wasn't true. So, I spent money on both the tour ticket and an Uber, and both were for nought. Later, Viator told me that the bus tour company had turned down my request for a refund of the ticket price, which meant Viator was unable to issue me either a refund or a voucher for a future tour (since the tour bus company would not reimburse them). Therefore, buyer beware: This tour bus company makes no provision at all for hearing-impaired people who wear CIC or ITE hearing aids (which is, to my mind, discriminatory) and they don't mention this fact either in their brochure or in their description on the Viator app. (Out of fairness to Viator, I am not giving this tour a zero-star rating because it is probably an excellent tour, but I feel that, for the sake of every hearing-impaired person -- not just me -- who wears CIC or ITE hearing aids, the tour bus company should urgently address this situation.)
The idea is great, but the stops are too long. Some monuments are seen little and badly (Arc Triomf), others not at all (Parc Guell) from the bus a chimera