26 Apr 2025
Very disappointing. I flew halfway around the world to see Park Guell and purchased 3 tickets for$135.48 for 3:00. I paid $923.48 for a four our private tour of Barcelona and the Park Guell. Our tour guide got us there 10 minutes late and we were never able to go in the park. Very disappointing. Also our tour guide was supposed to pick us up at 1:00 &We didn’t see him till 1:40 for a 4 hour tour. He was very embarrassed that he didn’t get us there on time and said we could see everything from the outside of the park, which was not true. Then he tried to drop us off at 5:30 to shorten our trip. Would not use this service again. It’s also very hard to contact anybody so I can tell them about my concerns. I would like to get refunded for my $923.82 But at the minimum I’d like to get refunded for my $135.48.which I spent on the tickets for the park which I never got to see. One unhappy customer.