07 Nov 2022
The only reason this wasn't rated as terrible was because our tour guide was so nice.
The site lists admission to things that are included. Basically, all of the places that you can get into for FREE are listed as included. With a couple items listed just as Chicago, which led me to believe that this covered some of the ticketed places. Anything that costs money is not included.
You aren't given the opportunity to pay for any tickets, so you have no idea how much was spent, you just have to take their word on it.
Also, the tickets they sent us to use for the art museum were too blurry to use. The art museum was super nice and let us in for free. The travel company still made us pay for the tickets even though we didn't use them. I asked them for clearer copies of the barcodes so that I can at least give them to friends... nope.
At the end of the day, you have to settle up with the driver in cash. I didn't have cash on me and was not able to pay with a card. Their recommendation was to go down to CVS and buy gift cards?!?!? This was SUPER suspect. Sounded like a scam.
I will NOT use them again and would recommend that you not use them either.