29 Mar 2025
Do not use. Cost us €11 cab fare to a trip they cancelled AFTER we travelled to be collected as instructed by them. Refused to pay it back. They cancelled, not via TripAdvisor but by mobile we used the day before to confirm. No contact from our approx 9.15am arrival at hotel we travelled to be collected from until nearly 10am. This despite us reaching out regularly. Then they say 'shame on us' for expecting the refund. They think getting us back at no charge makes us even. It does not make up for the monies paid or time wasted. We rarely leave negative reviews. In this case their lack of professionalism and integrity compels us to do so. We understand that things happen and expressed our empathy that their boat broke down. We expect them to attack us as a result of this feedback. They have threatened to do so. If and when they do, it validates our point. They could have paid back the €11 and apologised. They did neither.