08 Jan 2025
Absolutely TERRIBLE experience. We bought tickets online to do the tour on a Wednesday night. (Fully opened). We planned this evening specifically because it was the only available time for us, POST PONING a trip to see my husbands family specifically for this tour. We arrive there after paying 50,000 Colombia pesos for a cab for them to tell us "Sorry its cancelled". They stated they texted us to inform us but we received no message at all. We were suppose to meet at a restaurant for the tour. We get there and the lady states that the host told her it was cancelled, but when we called and texted him we received no response but somehow he could text the lady from the restaurant. I'm extremely disappointed with this experience and advise you to NOT waste your money as it is a complete scam. We spent a lot of money for a cab to get there and home and the host of the tour couldn't even provide us with the decency to text or call us back.
Im disgusted with these people.