06 Apr 2023
We arranged a pick-up at the airport and the car was confirmed but did not show up. To be fair, I only arranged it that morning and was actually surprised it was confirmed. When it didn't show up, I wasn't too shocked. Thankfully I had cash from a previous trip there and we took a taxi. It was 23:00. If this had been my first visit to Sarjevo, I would have been extremely nervous being left at the airport in the middle of the night. The car service emailed me in the morning and apologized for the miscommunication and gave me a full refund. Airport pickups are extremely important to get right.