We stayed hers last March and opted for a swim up room and the Exhale club.
The transfer took about an hour and the check in at the preferred club was faultless. We used the preferred lounge most evenings as the drinks were of a high standard and almost no waiting. We ate in all of the restaurants and out favourite was the steak in Dreams Onyx. Our least favourite which again was on the onyx side was the Mexican. We benefited from being able to have breakfast and lunch in the preferred restaurant and the quality and service was fantastic. The chef making the omelettes was hilarious and always made us smile. The T Bone steak served for lunch was also amazing. We did have butler who was helpful and always checked in with us daily making sure we had everything we needed. The only point I would make is that the swim up rooms although very tranquil were on the chilly side. We did have a great stay here and would definetely go back.
X4607FWpeters
29 Dec 2022
Wird waren 4 Wochen hier und hatten eine tolle Zeit. Unser Consierge Ricardo war immer für uns da und hat uns alle Wünsche erfüllt..Tag und Nacht.Das Hotel ist sehr schön und können es weiterempfehlen.Personal und alle sehr freundlich uns hilfsbereit.Für Leute die gerne Partys machen ist es ein Paradies.Man findet aber genügend ruhige Plätze.
This was not m first trip to a AMR resort, but I was quite disappointed in Breathless, it wasn’t horrible but could of been better. First of all the rooms are quite outdated, the mattress we were given to sleep on almost sunk to the floor , but was replaced the next day, our Tv would not change channels, and our jacuzzi did not work right, it took 3 days of going back and forth with guest services to get it fixed thanks finally to Ivelisse from concierge and Elizabeth, again the tv did not work even after being fixed and I have to thank Adolpho from guest services, he checked in with us everyday to see if it got fixed but the problem lies within numerous TVs not just ours, but Adolpho was so helpful and kind I cannot say enough about him. The grounds were not beautiful but okay, food wasn’t great just ok, many of the staff were not friendly at all which was very upsetting to me seeing as I have stayed at other AMR resorts and they were so friendly, I had a few activity members who never met me ask me for a good review, that was a insult, but I must name some people who were wonderful, Eddie Murphy from activity crew was very friendly and attentive to us, Francisca a pool server went above and beyond for us and is so sweet, Sadie also at the pool was great, Jhon at the beach grill was always smiling and helpful. Diara at the breakfast Buffett was a joy to see every morning with her Happy cheerful greeting , Ventura made me the best omelette and talked to me everyday, and Anderson at the waffle station was wonderful, I also would like to thank Daisy at the Nook cafe for her outstanding service , I always give credit where it’s due, but on a whole, I wasn’t thrilled with Breathless the resort itself nor the beach and a vast majority of the staff was not friendly. I say these comments not to be harsh but hopefully it will help them make it a better place.