30 Mar 2023
We’ve used this company now 4 times.. The first trip (a pickup from our apartment in Brussels to the airport) went quite well. Although the car wasn’t very clean, the driver was on time. The return trip, the driver wasn’t at the pickup location and we had to wait 15 minutes for him.. The third time (another pick up from our apartment - same driver as the previous return trip) the driver couldn’t find our building and was 25 minutes late. Finally, this last pickup from the airport was just terrible.. The driver spoke no English, even though when I ordered the car, I explicitly stated that I only speak English. He didn’t offer to help with the bags, his car was a dirty rundown minivan that reeked of cigarettes and he ran out of gas during the drive. Since I barely speak French, I had no idea what the hell was happening.. Long story short, I would not recommend this company and I won’t be using them again. Very disappointed