23 Jan 2024
I had a party of 14 people that were confirmed with this catamaran for MONDAY the 22nd at 5pm. We were told the boat does not said on Mondays. They sure took my $1,100 USD and tell me they can’t give me my money back! They texted my a change of boats ( to WhatsApp, that I don’t get notifications to, changing boats! We were considered a No Show. This is terrible. We would have never wanted to go on the EcoCat. We signed up for the small catamaran. The captain is not cooperating at all! I did not again to change. I was told by the workers at Dock D that I deserve to get my money back and should have never received a confirmation for Monday! No boat- no go! Took $1100 USD