28 Jul 2024
First, let me say the excursion It self was nice. The customer service was HORRIBLE!!!! The excursion was supposed to start at 2:00p we got there a little before 2:00p they were putting gas in the ATV’s and parking them in go say they did this for abut 30 min. Then we just sitting in a slew of FLIES!!!! They were swarming EVERYWHERE!!!! So after waiting for about a hour and some change then they decided to come ask for us to sign some paperwork. We didn’t start the actually excursion till around 3:20-3:30p. THEN. when the excursion was over around 5:30.. we didn’t leave till around 6:30!!!! Those peoples had us sitting there for over a hour telling us we was waiting on some other people to come in from another excursion!!!! But they also didn’t communicate NOTHING WITH US till we kept asking WHY are we still here & waiting to leave. Come to find out we was waiting for the other workers to get off too so they can ALL take the transportation back in town with us!!!! So I advise Everyone to PLEASE keep looking for another business cause they are NOT IT!!!